This Privacy Policy discloses the privacy practices for Firm App,
LLC, an Oklahoma limited liability company ("Firm App,"
"we," "us," or "our") and the services offered by
Firm App through its website (the "Website"). Firm App, the provider of the Website, is
committed to protecting your privacy online. Please read the information below
to learn the following regarding your use of this Website.
You acknowledge that this Privacy Policy is part of our Website
Terms of Use, and by accessing or using our Website, you agree to be bound by
all of its terms and conditions. If you do not agree to these terms, please do
not access or use this Website. In
addition, any user who registers with us (each, a “Registered User”)
and wishes to purchase a product or service through our Website, is agreeing to
the terms of this Privacy Policy and any accompanying agreement related to your
purchase of our product and services, including without limitation that certain
Subscription Agreement each Registered User will be required to execute prior
to purchasing our products and services.
In the event there is a conflict between this Privacy Policy and the
Subscription Agreement, the terms of the Subscription Agreement shall govern
and control.
We reserve the right to change this Privacy Policy at any time.
Such changes, modifications, additions or deletions shall be effective
immediately upon the posting of such changes on the Website. You acknowledge and agree that it is your
responsibility to review this Website and this Privacy Policy periodically and
to be aware of any modifications. Your continued use of the Website after such
modifications will constitute your: (a) acknowledgment of the modified Privacy Policy;
and (b) agreement to abide and be bound by the modified Privacy Policy.
Types of Information Collected
In order to better provide you with our services, we collect two types of
information about our users: Personally Identifiable Information and
Non-personally Identifiable Information. Our primary goal in collecting
information from you is to provide you with a smooth, efficient, and customized
experience while using our Website and the services incidental thereto.
Personally Identifiable Information: This refers to
information that lets us know the specifics of who you are. When you engage in
certain activities on this Website, such as registering for an account,
ordering a service, or sending us feedback, we may ask you to provide certain
information about you. It is completely
optional for you to engage in these activities. If you elect to engage in these
activities, however, we may ask that you provide us personal information, such
as your first and last name, mailing address (including zip code), email
address, employer, job title and department, telephone and facsimile numbers, personal
financial data and other personal identifying information. When ordering
services on the Website, you may be asked to provide a credit card number.
Depending upon the activity, some of the information we ask you to provide is
identified as mandatory and some as voluntary. If you do not provide the
mandatory data with respect to a particular activity, you will not be able to
engage in that activity.
Non-personally Identifiable Information: This refers to
information that does not by itself identify a specific individual. We gather
certain information about you based upon where you visit on our Website in
several ways. This information may be compiled and analyzed on both a personal
and an aggregated basis. This information may include the Website’s Uniform
Resource Locator (“URL”) that you just came from, which URL you next go to,
what browser you are using, and your Internet Protocol (“IP”) address. A URL is
the global address of documents and other resources on the World Wide Web. An
IP address is an identifier for a computer or device on a Transmission Control
Protocol/Internet Protocol (“TCP/IP”) network, such as the World Wide Web.
Networks like the Web use the TCP/IP protocol to route information based on the
IP address of the destination. In other words, an IP address is a number that
is automatically assigned to your computer whenever you are surfing the web,
allowing web servers to locate and identify your computer. Computers require IP
addresses in order for users to communicate on the Internet.
Collection Methods and Use of Information
We do not collect any Personally Identifiable Information about
you unless you voluntarily provide it to us. You provide certain Personally
Identifiable Information to us when you: (a) register for our services and
register your email address with us; (b) send email messages, submit forms or
transmit other information by telephone or letter; (c) submit your credit card
or other payment information when ordering and purchasing products and services
on our Website; and (d) utilize and participate in the
services offered by Firm App. We may also collect information from you at other
points on our Website that state that such information is being collected.
In addition, we may also collect, or a third party ad server
and/or content server may collect, certain Non-personally Identifiable
Information. This information is ultimately stored in the form of store
categories, and, in some cases, specific URLs. We may use your IP address to
diagnose problems with our servers, software, to administer our Website and to
gather demographic information. Our third party ad servers will also provide us
with summary, but not individual, reports that will tell us how many ads were
presented and clicked upon at our Website.
We will primarily use your Personally Identifiable Information to
provide our services to you, as required by our agreements with you. We will
also use Personally Identifiable Information to enhance the operation of our Website,
fill orders, improve our marketing and promotional efforts, statistically
analyze Website use, improve our product and service offerings, and customize
our Website’s content, layout, and services. We may use Personally Identifiable
Information to deliver information to you and to contact you regarding
administrative notices. We may also use Personally Identifiable Information to
resolve disputes, troubleshoot problems and enforce our agreements with you,
including our Website Terms of Use and this Private Policy.
Release of Information
We do not sell, trade, or rent your Personally Identifiable
Information to others. We may provide some of our services through contractual
arrangements with affiliates, services providers, partners and other third
parties. We and our service partners use your Personally Identifiable
Information to operate our Website and to deliver their services. For example,
we must release your credit card information to the card-issuing bank to
confirm payment for products and services purchased on this Website and provide
order information to third parties that help us provide customer service.
We will encourage our service partners to adopt and post privacy
policies. However, the use of your Personally Identifiable Information by our
service partners is governed by the privacy policies of those service partners,
and is not subject to our control.
Occasionally we may be required by law enforcement or judicial
authorities to provide Personally Identifiable Information to the appropriate
governmental authorities. We will disclose Personally Identifiable Information
upon receipt of a court order, subpoena, or to cooperate with a law enforcement
investigation. We fully cooperate with law enforcement agencies in identifying
those who use our services for illegal activities. We reserve the right to
report to law enforcement agencies any activities that we in good faith believe
to be unlawful.
We may also provide Non-personally Identifiable Information about
our customers’ sales, traffic patterns, and related Website information to
third party advertisers, but these statistics do not include any Personally
Identifiable Information.
Updating and Correcting Information
We believe you should have the ability to access and edit the
Personally Identifiable Information that you have provided to us. You may
change any of your Personally Identifiable Information in your account online
at any time by linking to your account in accordance with instructions posted
elsewhere on this Website. You may also access and correct your personal
information and privacy preferences by writing us at:
Firm App, LLC
765 Asp Avenue, Box #204
Norman, OK 73069
Please include your name, address, and/or email address when you
contact us.
We encourage you to promptly update your Personally Identifiable
Information if it changes. You may ask to have the information on your account
deleted or removed; however, because we keep track of past transactions, you
cannot delete information associated with past transactions on this Website. In
addition, it may be impossible to completely delete your information without
some residual information because of backups.
User Choices on Collection and Use of
Information
We may, from time to time, send you emails regarding our products
and services. In addition, we may occasionally send you direct mail about
products and services that we feel may be of interest to you. Only Firm App (or
agents working on behalf of Firm App)
will send you these direct mailings and only if you indicated that you do not
object to these offers. If you do not want to receive such mailings, simply
tell us when you give us your personal information. Or, at any time you can
easily edit your account information to no longer receive such offers and
mailings.
You also have choices with respect to cookies, as described below.
By modifying your browser preferences, you have the choice to accept all
cookies, to be notified when a cookie is set, or to reject all cookies. If you
choose to reject all cookies some parts of our Website may not work properly in
your case.
Security of Information
At our Website you can be assured that your Personally
Identifiable Information is secure, consistent with current industry standards.
The importance of security for all Personally Identifiable Information associated
with our user is of utmost concern to us. Your Personally Identifiable
Information is protected in several ways. Access by you to your Personally
Identifiable Information is available through a password and unique customer ID
selected by you. This password is encrypted. We recommend that you do not
divulge your password to anyone. In addition, your Personally Identifiable
Information resides on a secure server that only selected Firm App personnel
and contractors have access to via password. We encrypt your Personally
Identifiable Information and thereby prevent unauthorized parties from viewing
such information when it is transmitted to us.
Personal information that you provide that is not Personally
Identifiable Information also resides on a secure server and is only accessible
via password. Since this information is not accessible from outside Firm App, you will not be asked to select a
password in order to view or modify such information.
In order to most efficiently serve you, credit card transactions
and order fulfillment are handled by established third party banking,
processing agents and distribution institutions. They receive the information
needed to verify and authorize your credit card or other payment information
and to process and ship your order.
Unfortunately, no data transmission over the Internet or any
wireless network can be guaranteed to be 100% secure. As a result, while we
strive to protect your Personally Identifiable Information, you acknowledge
that: (a) there are security and privacy limitations of the Internet which are
beyond our control; (b) the security, integrity and privacy of any and all
information and data exchanged between you and us through this Website cannot
be guaranteed; and (c) any such information and data may be viewed or tampered
with in transit by a third party.
Cookies
When you use our Website we will store cookies on your computer in
order to facilitate and customize your use of our Website. A cookie is a small
data text file, which a Website stores on your computer’s hard drive (if your
Web browser permits) that can later be retrieved to identify you to us. Our
cookies store randomly assigned user identification numbers, the country where
you are located, and your first name to welcome you back to our Website. The
cookies make your use of the Website easier, make the Website run more smoothly
and help us to maintain a secure Website. You are always free to decline our
cookies if your browser permits, but some parts of our Website may not work
properly in that case.
Privacy Policies of Third Party Websites
Except as otherwise discussed in this Privacy Policy, this
document only addresses the use and disclosure of information we collect from
you. Other websites accessible through our Website have their own privacy
policies and data collection, use and disclosure practices. Please consult each
website’s privacy policy. We are not responsible for the policies or practices
of third parties. We cannot control this collection of information. You should
contact these other websites directly if you have any questions about their use
of the information that they collect.
Miscellaneous Privacy Issues
You must be at least 18 years old to have our permission to use
this Website. Our policy is that we do not knowingly collect, use or disclose
Personally Identifiable Information about visitors that are under 18 years of
age.
You should also be aware that when Personally Identifiable
Information is voluntarily disclosed (i.e. your name, email address, etc.) to
third parties on this Website, that information, along with any information
disclosed in your communication, can be collected and used by third parties and
may result in unsolicited messages from third parties. Such activities are
beyond our control and this Privacy Policy does not apply to such information.
Any submissions to public areas on this Website are accepted with the
understanding that they are accessible to all third parties. If you do not want
your comments to be viewed by third parties, you are advised not to make any
submissions. Ultimately, you are solely responsible for maintaining the secrecy
of your password and/or account information. Please be careful and responsible
whenever you are online.
If you have any questions about this Privacy Policy, the practices
of this Website, or your dealings with this Website, please contact us by
sending a letter to:
Firm App, LLC
765 Asp Avenue, Box #204
Norman, OK 73069
Last
Revised: May 1, 2023